Guides/Reconciliation/What "reconciled" means here

What "reconciled" means here

Reconciliation screens compare two records of the same reality — your till system against your ledger, your warehouse scans against your ERP's stock — and show you where they disagree. A few principles make ours different from a spreadsheet exercise:

Only problems are shown. A reconciliation screen on a good day is nearly empty — that's the goal. The "clean day" view lists what was checked and how many items passed, so an empty screen reads as proof the system looked, not as silence.

Exceptions can't be swept under the carpet. An exception is recalculated from the current data every time — if someone marks an item resolved but the underlying difference is still there tomorrow, it reappears. Resolving records who, when, and why for the audit trail; it doesn't edit the data.

Fixes happen in your source systems. This product is read-only against your ERP and till system — it points precisely at the break (which store, which item, which document) so the fix is quick where it belongs. Nothing is ever "fixed" by adjusting the copy.

Not every difference is a problem. Some gaps are normal timing (a scan waiting for the ERP to catch up overnight). The screens label these as expected and neutral — red is reserved for things that actually need a person.